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About US

We are an award winning multi-brand, multi-product insurance intermediary based in Gibraltar. Select below to learn more about us.

We are a regulated insurance intermediary licensed in Gibraltar by the Financial Services Commission. We are certified to ISO 9001: 2015 (Quality Management), ISO 27001: 2022 (Information Security Management) and ISO 27701: 2019 (Privacy Information Management).

As a leading Insurtech company, we are innovative from the ground up; from our industry-first loyalty scheme which rewards our customers, to our market-leading in-house technology and data analysis capabilities.

Alongside our many awards including Best Travel Insurance Provider, Best Claims Service, Best Customer Service and our recognition in almost all main stream media, as highlighted below, we also maintain an average Trust Score of 4.9/5 with Feefo from over 20,000 independent customer reviews.

We design, build and operate all our systems allowing us to ensure the availability and security of our platform while also allowing us to rapidly respond to changes in market conditions. We've insured over 10 million customers using our platform.

We take service seriously, all our customer service agents undertake at least three months of training including obtaining a Foundation Insurance Test from the Chartered Insurance Institute with most moving on to obtain a Certificate in Insurance.

We currently operate four brands in the UK. Please select the brand name below to find out more.

Insurance that’s as unique as you are. CoverForYou is our award winning mainstream brand offering comprehensive Travel, Gadget and Car Hire Excess Insurance.


  • Best Travel Insurance Provider (Forbes Advisor 2022)
  • Best Claims Service (Moneyfacts Consumer Awards 2020)
  • Featured widely in main steam media

Travel Reassurance. Premium travel insurance for customers that understand insurance is not always about price, but the level of cover you receive on your policy.


  • Travel Insurance Provider of the Year (Moneyfacts 2025)
  • Single and Annual Multi-Trip cover for those aged up to 75
  • Comprehensive 4 and 5 star Defaqto rated policies

Protect Your Family's Next Adventure. Family and high risk medical specialist travel insurance, helping families with complex or unknown conditions obtain competitively priced cover.


  • Wide range of cover options for those aged up to 75
  • Provides cover while you are under investigation or awaiting surgery
  • Up to a high level of severity from asthma through to heart disease

Specialist travel insurance for backpackers, those on their gap year and multi-destination travellers. Covers working holidays and a wide range of sports and activities as standard.


  • Most Innovative Insurance Provider (Fintech Awards 2021)
  • Specialised, flexible long haul travel insurance, max age 40
  • Covers Working Holidays, a Return Trip to the UK and up to 100 Sports as standard

WHO WE ARE

With a wealth of experience we bring a new perspective to insurance broking. We harness technology, which we design and build, to provide detailed insights into the risks that we handle for our underwriters. At the same time we bring new thinking to the term "Customer Loyalty" where we combine exceptional customer service with tangible rewards for our clients. Our people are our assets and our assets are brilliant, they bring dedication and enthusiasm into the office daily!

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OUR Services

Customers

  • First class customer service by qualified staff. Response times are critical to this service
  • Innovative loyalty rewards program
  • Products that are fit for purpose and value for money
  • Free ground breaking App with hospital locator and other features
  • Straight forward and clear communications

Partners

  • Experienced commercial and partner management team
  • Bespoke technical integrations for all our partners
  • A number of respected brands serving a range of client needs
  • Comprehensive range of competitively priced products
  • All products backed by our award winning customer service

Underwriters


  • Provision of detailed data and insights into the risks bound
  • Pro-active ideas based on data to help improve profitability
  • Detailed tracking and recording of all customer calls and journeys
  • System integrity audited to ISO standards
  • Professionally qualified staff to ensure high levels of compliance and complaint handling

We go above and beyond to provide great quality services, see our Trust section below which will help you understand the certifications, regulations and relationships we use to keep our customers and partners safe along with the awards and recognition of our work.

TRUST

Regulation

Worldwide Internet Insurance Services Limited is an insurance intermediary licenced in Gibraltar by the Financial Services Commission under Permission Number 5570 and authorised to passport general insurance intermediary services into the UK. We are registered with the Financial Conduct Authority in the UK under registration number 429383.


Our Underwriters

All the policies sold by us are underwritten by reputable underwriters who are regulated by the Prudential Regulation Authority and the Financial Conduct Authority. Examples of underwriters we work with include AXA Insurance UK plc, AGA International SA, Great Lakes Insurance SE and Union Reiseversicherung AG.

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Our Certifications

We're highly certified including:


  • ISO 9001: 2015 Quality Management
  • Ensures we consistently provide products and services that meet customer and regulatory requirements.

  • ISO 27001: 2013 Information Security Management
  • Ensures we manage risks to the security of information we hold about you.

  • ISO 27701: 2019 Privacy Information Management
  • Ensures your personal data is handled in line with best practices (DPA / GDPR etc)


Transparency

We use Feefo Customer Experience Transparency to allow all our customers to review how we perform.


Awards
We've received multiple awards as a business and for each of our brands, a selection below.

MEDIA RECOGNITION

as featured in

CONTACT US

Customers

If you need to make contact with us you should do so using the brand with which you hold a policy. You can contact our brands by clicking the brand image below to access the contact details page for that brand.

In the event you wish to make a complaint about any of our sales or intermediary services click here for more information.